FREQUENTLY ASKED QUESTIONS
Quality StrikerICE outerwear is extremely difficult to construct. This is due to the custom designed flotation lining and the premium construction standards we employ.
For example, most sewing factories have great difficulty duplicating our linings, our seam margins, seam taping, and general construction. There is a difference between executing engineering excellence and trying to copy it.
Starting with our proprietary fabrics and insulation padding and finishing with acute attention to detail in each suit we construct for different applications. In the end - fit and feel of a StrikerICE suit makes all the difference in the world. Try one on and you'll feel the difference.
Our Sureflote® flotation system, which is made from expanded low density polyethylene foam, traps air in closed cells. This is constructed into multi-layer membranes to create internal air pockets for added buoyancy. The Sureflote® membrane is moisture resistant and provides superior user mobility and added protection in the extreme cold. The combined jacket and bib with Sureflote® provides flotation assistance for up to two hours for an average person. You can float with just the bib or jacket and you will not float upside down while wearing just the bib.
Our Hydrapore Waterproof/Breathable shell is designed specifically for ice fishing applications to protect the wearer from slush, snow, and common ice fishing environments. It is not suggested as an alternative to high quality rain gear for long periods of heavy rain. Read all about Hydrapore here.
Our proprietary adjustable inseam allows you to adjust the length of the inseam up to 6 inches.
Adjustable Inseam Instructions:
1) Lay bibs on flat surface.
2) Unzip legs all the way and open lower leg.
3) Undo Velcro on gaiter fabric and flip over the gaiter fabric up onto the leg lining.
4) Unfold the very bottom hem (1/2” seam secured by Velcro) across the cuff by sliding your thumb through the two halves of Velcro.
5) You will want to “hide” either one or two of the connecting tabs with snaps, depending on how much you shorten the cuff. (Snap the tab to the inside lining so it stays inside since it is not needed any more)
6) Now you can fold the cuff up to a higher setting, as much as 6 inches. The maximum change is set so that the cuff hem is the same length as the leg zipper storm flap (as shown in image below).
7) Reconnect the Velcro on the bottom cuff hem to the higher Velcro strip(s).
8) Make a crease on the new bottom hem by pressing flat. Do NOT use an iron because this will burn the fabric.
You can find your size by referring to our Size Charts.
The Climate Jacket is tapered so it can be more comfortable when worn without the G2 softshell lining. Consider one size larger Climate jacket for “experienced bellies.”
The Hardwater Jacket has more of a box cut and runs slightly larger than our size chart. If you are between two sizes of the Hardwater, pick the smaller size to be safe.
Yes, machine wash in cold water using a mild detergent and finish by hang drying. Never use high heat to dry the garment.
The eVolve rain suit will actually perform better when washed often due to the proprietary eVent Direct Venting technology built into the fabric.
Although not quite as frequently as the eVolve - our Adrenaline rain suit also requires washing on occasion for optimal performance.
To take best care of your rain gear - machine wash on cold and finish by hang drying. Once hang dried - a few minutes of tumble drying on a low setting can help to reactive the DWR finish.
Just one of the suit pieces will make you buoyant, however the Jacket and Bib system together will work the best. You will float better with just the bib because it has more Sureflote® material throughout the item than the jacket. Read more about Sureflote® here.
*Note: This does differ from person to person as everybody has different body densities. Our flotation system is labeled as flotation assist and is not a PFD.
No. Our Rain Suits do NOT have SureFlote Flotation Assist Technology. It is designed to resist water while letting your body breathe. If you are worried about falling into the water we recommend wearing a life jacket.
An optimal balance of fabric weight, waterproofness, breathability, durability, and features designed for specific applications. Our new eVolve and Adrenaline rain suits have been constructed with all of the above factors in mind and designed specifically to protect serious anglers from inclement weather.
Customer Service FAQ's
In most cases, yes. For small tears, you can order a Patch Kit free of charge. Use the inquiry form or email us at firstname.lastname@example.org with your shipping address, size of the tear / burn hole, name of products and its color where repair is needed and a picture if possible.
If you need additional assistance with the patch process, please refer to our tutorial page.
The Striker Brands product warranty covers defects in manufacturing or workmanship for outerwear including but not limited to: seam failures; missing/defective snaps, zippers, etc; defective fabrication; separations, etc. for a period of one (1) year from the original date of purchase. Striker Brands will repair or replace the product at its sole discretion.
The warranty does not cover burns, tears, abrasions, stains, fading or normal wear and tear - but do provide free patch kits. For warranty requests outside of the US, please note that the process might differ slightly to avoid extra, unnecessary costs for both parties. Please contact us for warranties using our inquiry form.
It’s Simple – We Take Care of It! Contact Us Directly - Here is how it works:
*Note: Warranty claims are limited to customers in the United States. Canadian customers may contact Striker to arrange other compensation methods.
We may make other arrangements or work out alternative remedies depending on the nature of the problem or if shipping is not practical. Again, all product shipments sent WITHOUT a Return or Warranty Authorization Number marked on the outside or inside of the carton will be returned to the sender. Our goal is to remove the hassle and expense of warranty claims from the dealer while satisfying the needs of the customer in a timely manner.
Striker Brands LLC will happily accept returns due to change of mind as long as a request to return is received by us within 31 days of receipt of item and are returned to us in original packaging, unused and in re-sellable condition.
When you order directly through Striker, you can contact us for a pre-paid shipping label for a return using the Returns and Exchanges form on our website. There will not be a restocking fee. (Please note, all tags must be attached, the item must be in perfect condition and you must provide proof-of-purchase, typically in the form of a receipt).
Once returns are received and accepted, your original charge will be credited back to your credit card.
If you purchased through a retailer, you will need to contact that retailer directly for their return policy and procedure.
You can purchase here on our website or to find the nearest retailer that supplies Striker products you can refer to our Dealer Locator.
No, Striker has a Minimum Advertised Price Policy (MAPP) on all of our current products. This means that Striker has an agreement between us and our retailers to have a consistent price listed for all of our current items.
However, Striker does offer a Military, First Responder or DNR Employees Discount with proof of service.