Shipping policy

TRANSIT TIME DOMESTICALLY

Domestic shipments are generally in transit for 1 to 4 business days, but can take longer depending on shipping location and carrier delays.

TRANSIT TIME INTERNATIONALLY

Orders shipped internationally are generally in transit for 4 to 22 days, but can take longer depending on shipping location and carrier delays.

DISPATCH TIME

Orders are usually shipped within 1 business day of payment of order. Our warehouse operates Monday - Friday, 8:30AM - 4:30PM CST, except on national holidays or during times of exceptionally severe weather, at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays are kept to a minimum.

CHANGE OF DELIVERY ADDRESS

For change of delivery address requests, we are often able to change the address at any time before the order has been dispatched.

P.O. BOX SHIPPING

Striker does not ship to P.O. box addresses.

MILITARY ADDRESS SHIPPING

Orders being sent to military addresses are shipped via USPS.

DELIVERY TIME EXCEEDED

If your order has shipped, but delivery time has exceeded the forecasted time, please contact the carrier indicated in the tracking information for the order.

TRACKING NOTIFICATIONS

Upon dispatch, you will receive a tracking link which can be used to follow the progress of your shipment, based on the latest updates provided by the carrier.

PARCELS DAMAGED IN TRANSIT

If you find a parcel is damaged in-transit, if possible, please contact the carrier. If the parcel has been delivered without you being present, please contact the carrier.

DUTIES & TAXES

SALES TAX

Sales Tax, if applicable, is calculated and collected at checkout, based on the price of the goods as displayed on the website

IMPORT DUTIES & TAXES

Import duties and taxes for international shipments are collected and calculated at checkout as accurately as possible, but customers may be liable to pay additional duties and taxes upon arrival in the destination country. This varies by country, so Striker encourages you to be aware of these potential costs before placing an order with us.

If you refuse to to pay duties and taxes upon arrival at your destination country, the goods will be returned to Striker at your expense, and you will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.

CANCELLATIONS

If you change your mind before you have received your order, we are frequently able to accept cancellations before the order has been shipped. If an order has already been shipped, please refer to our refund policy.